CBD FAQs

CBD aka Cannabidiol, is a naturally occurring constituent of the cannabis and hemp plant. It belongs to a family of wellness molecules unique to the cannabis/hemp genus known as a phyto-cannabinoids. There are over 100 of these compounds in the cannabis plant however CBD occurs in greater quantities in the hemp plant. Nowadays CBD is used to provide relief from pain, sleeplessness, inflammation, anxiety and stress or as a general wellness supplement.

No, unlike the other most prominent component of cannabis THC, CBD will not induce a high. CBD is non-impairing and you will always remain in control after consumption. While there is a tiny amount of THC in some full spectrum CBD oil, there is not enough to cause a high. If you wish to avoid THC altogether however you can do that too. For example CBD isolate oil and most CBD skincare products are completely THC free.

Yes CBD is completely legal to own, sell and use in Northern Ireland, GB, and in most countries worldwide. With that said there are some guidelines around its sale here in the UK. CBD products cannot be marketed for their medicinal benefits and must be sold as food supplements.

There are also some misnomers around the legality of CBD. For example you may have seen retailers claim their product is legal as long as it contains 0.2% THC. This isn’t technically true however as this figure is based on Home Office regulation around the cultivation of hemp plants and not finished CBD products.

To line it all up the Food Standards Agency (FSA) have recently began to regulate the UK CBD market. In doing so they require Novel Food licences for all oral CBD products sold. The idea is to improve customer confidence in CBD by standardising testing and labelling among other changes. These changes are finally set to be implemented throughout 2022 so keep an eye out for that.

CBD supplements the endocannabinoid system, one of the body’s most important regulatory neurotransmitter networks. This helps maintain homeostasis; the stability in all physical and mental functions despite fluctuations in our external environment. In other words the endocannabinoid system is responsible for keeping us in balance despite the stresses we face daily. Therefore CBD helps to keep us in balance and more impervious to stress. Find out more about how CBD works in our guide CBD & the Endocannabinoid System: A simple guide.

There are many different options available when it comes to taking CBD. For example you can drop CBD oil beneath your tongue, pop a CBD capsule or vape some CBD e-liquid. Each route of administration has its pros and cons so it is best to do some research to determine which ROA is best for you. Check out our guide Choosing the Right CBD Product for further guidance.

Alternatively we have an entire blog category dedicated to Using CBD. We recommend checking out our Ultimate CBD User Guide for more information on this. Finally all of our products will have directions for use printed onto the box and on the product page.

For best results drop some CBD oil beneath your tongue for absorption into your bloodstream via your oral mucosa. You should endeavour to leave it in your mouth for around 90 seconds, as swallowing reduces the bioavailability of CBD. For more detailed advice on check out our guide How to take CBD oil.

CBD has a very broad, safe and effective dosing range and will affect each person uniquely. The best way to discover your optimal dosage is to start with a low dose and slowly up-titrate until you reach your “sweet spot.” To learn more about dosing CBD check out our CBD Dosage Guide. Please note the FSA now advise taking no more than 70mg per day.

CBD is extremely safe. It is non-toxic and non-addictive and does many great things for the body. But don’t just take our word for it. According to the World Health Organisation, “CBD is generally well tolerated with a good safety profile.” With that said CBD may interact with some medications such as blood thinners therefore always consult your doctor before beginning a new dietary supplement programme.

In short you can’t overdose on CBD but you can absolutely take too much. What constitutes ‘too much’ will differ from person to person. While a CBD overdose is not likely to cause any serious damage, taking a dose too high for you may increase the risk of experiencing unwanted side effects.

Drug tests do not typically check for CBD as they are looking for the psychotropic component THC. Therefore it is high unlikely you will fail a drugs test if you take CBD. With that said some full spectrum CBD contains minute amounts of THC that may appear on a test. While it is highly unlikely a drug test will produce this false positive, there are other options. If you are concerned about drug testing you should use a broad spectrum or isolate based product. Both of these options are completely free of THC.

Depending on the extract used to make a CBD product it may contain other beneficial compounds in addition to CBD. For example a full spectrum CBD oil will contain naturally occurring minor cannabinoids, terpenes, flavonoids, omega 3s and more. All CBD oil contains a carrier oil to help CBD to absorb. This is usually MCT, olive or hemp seed oil. You can view the full list of ingredients for each products in the product description.

All of our products are tested by an independent third party testing under strict laboratory conditions using High Performance Liquid Chromatography (HPLC). A certificate of analysis (COA) for each product can be found at the bottom of the product description.

It is completely safe to travel within the UK with our range of CBD products. However, if you are travelling outside the UK, please contact your airline or travel agent for details. This is important as the legality for flying with CBD varies globally. 

Driving on CBD in the UK is legal and safe when sourced from brands that meet UK regulations and guidelines. When shopping in our CBD shop you can rest assured our products meet these regulations.

Your ECS is already being activated by these naturally occurring cannabinoid molecules whether you are using CBD or not. The use of CBD and other cannabis derived products stimulate and activate the endocannabinoid system.

To learn more about the ECS check out CBD & the Endocannabinoid System: A simple guide.

The endocannabinoid system (ECS) is the largest neurotransmitter network in the human body. It consists of numerous microscopic signalling receptors known as cannabinoid receptors, endocannabinoids and enzymes.

Your ECS is already being activated by these naturally occurring cannabinoid molecules whether you are using CBD or not. The use of CBD and other cannabis derived products stimulate and activate the endocannabinoid system.

To learn more about the ECS check out CBD & the Endocannabinoid System: A simple guide.

Ultimately, cannabis and hemp are the same plant. They are from the same genus after all however there is one key difference between cannabis and hemp. Cannabis contains enough THC to cause a high whereas hemp does not. Hemp also contains much higher levels of CBD than cannabis. Many of the other components within the plants are the same. Industrial hemp is the non-impairing member of the cannabis family. Its fibres have been traditionally used in textiles such as rope, paper, etc for thousands of years.

Hemp oil and CBD oil are quite different in a number of ways. First of all they are extracted from a different part of the plant. Hemp oil is taken from the seeds whereas CBD oil is extracted from the flowers of the hemp plant. Additionally while hemp oil contains an impressive collection of nutritients, it does not contain any of the unique molecules that make CBD oil so special and unique.

Phyto-cannabinoids are cannabinoids that occur naturally in the plant world. For example minor cannabinoids plant such as CBD, CBG and THC. Endocannabinoids, on the other hand are cannabinoids that are produced naturally within the body.

UK shipping begins from £3.45 whereas EU shipping is £9.45. We also offer free UK delivery over £75 and free local delivery for County Down customers over £25. For more information check out our delivery information.

Delivery time depends on which delivery option you selected at the checkout. Typically UK orders are delivered between 1-3 days and EU orders 3-5 days. Please note the cut off time for same day dispatch is 4pm.

In the unlikely event that you are dissatisfied with your item(s), we offer quibble free, no hassle returns. Simply return your order to us within 30 days of receipt for a full refund or exchange. Please note unwanted items must be returned unopened and unused. Please visit our returns page for full instructions.

CCELL Batteries come with a limited 180 day warranty against defects in materials and workmanship that may occur during normal from the date of purchase, as shown on your invoice or receipt.

This limited warranty is only applicable to the original purchaser and is non-transferable. Any repairs or modifications made to the battery by unauthorised personnel will void this warranty.

Please note the following situations are not covered under CCELL battery warranty:

• Product failure/damage caused by improper use or adjustment
• Product failure or damage caused by impact, excessive force, moisture or extreme environmental conditions.
• Product failure or damage caused by using cartridges or accessories not intended for use with the battery.
• Normal wear and tear, cosmetic damage, or minor performance variations that do not affect overall product functionality.
• Battery degradation over time due to normal use, such as reduced battery life or capacity.

Please note CCELL consumables such as USB chargers, magnetic screws and CCELL cartridges are not covered under this limited warranty.

If the product arrives faulty on arrival, please inform us immediately prior to use using the return instuctions above. Additionally, opening, disassembling or tampering with your device in any way will void this limited warranty.

If you believe your CCELL battery is covered under limited warranty please email [email protected] with the following details:

• Proof of purchase
• Product warranty card
• Model name and quantity
• A detailed description of the issue and any events leading up to it
• Photos and/or videos of the affected areas of the device

We will aim to get back to you within 5 working days. Please note occassionally we may need to inspect the device to ascertain its eligibility for warranty. If your claim is accepted we’ll replace your faulty CCELL battery with a new one. You will be responsible for shipping the item back to us, please remember to use tracked postage.

You can purchase CBD using any major credit or debit card. Alternatively you can send us payment by bank transfer or using Open Banking with Fena. Moreover we even accept payment via cryptocurrencies such as Bitcoin or Ethereum. Finally customers in Northern Ireland can also pay using cash in store.

After successful payment you will receive an invoice to your nominated email address confirming your order. After that you will receive shipping confirmation via email once your order is on its way. You can also view your order history and the status of your order in the my account section.

Hemptations CBD online store is extremely secure. We use a third party payment gateway with industry leading tier PCI-DSS Level 1 status. In other words your data is encrypted and stored securely for maximum security. Above all your details are 100% safe when shopping with us.

The most common reason for this is that the coupon is a single use coupon and it is attached to a previous order. For example when you apply a coupon code or store credit to an order and then leave the checkout without completing payment, a new order is created when you return.

This results in the coupon or store credit remaining attached to your previous order and you may be presented with an error message such as “this coupon does not exist” when attempting to use it.

Don’t worry though you can still use your coupon. If you have an account with us navigate to the my orders page in my account, locate the order with the coupon attached and complete the checkout. If you don’t have an account with us you will need to contact us so we can manually remove the coupon from the order.